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Planning a Trip?
Contact Citizens State Bank's customer service department at 913-294-2321 to let us know if you're planning to travel, since a transaction in an area where you don't usually use your card may trigger the system to block your card.

ATM & Debit Card Customer Service
If you experience any problems using your card, please do not hesitate to contact us.

    REGULAR BUSINESS HOURS
    Monday - Friday 8:00 a.m. - 5:00 p.m.
    Saturday 8:00 a.m. - 12:00 p.m.

    All Debit & ATM Card Issues:
    Customer Service: 913-294-2321

    SUNDAY/HOLIDAYS/AFTER BUSINESS HOURS
    24 hours a day... 7 days a week
    Report Lost/Stolen Card:
    866-546-8273

Never Depend On One Form of Payment
We certainly don’t wish to cause any inconvenience, however, if you cannot be reached and the risk of fraud is great, for your protection, the transaction may be rejected and your account blocked for future transactions. As always we encourage you to carry a secondary form of payment for any emergencies.

Member FDIC | Equal Housing Lender